Get connected

Join the network, pick a plan or enter a code, and add your other phones and laptops.

Read →

Connect a TV, console or streaming stick

Devices with no browser are added by MAC address. Step-by-step, with where to find it.

Read →

Your account page

See your plan and devices, remove a device, and find your access code.

Read →

How monthly plans work

Renewals, what happens if a payment fails, and how devices and speed are shared.

Read →

Change your card or cancel

Update your payment method or cancel a monthly plan, from the property or anywhere.

Read →

Troubleshooting

No sign-in page, device limits, expired plans, slow connections and more.

Read →

On a monthly plan and need to cancel or change your card?

You can do it from anywhere, without being on our WiFi.

Go to firesidewifi.com/manage →

Still stuck?

Tell us where you're staying and what you're seeing, and we'll sort it out.

Contact us →  or  [email protected]