Fireside WiFi, LLC ("Fireside WiFi," "we," "our," or "us") provides wireless internet access ("Service") at select remote outdoor locations, including but not limited to campgrounds, trailheads, and recreational areas. These Terms of Service ("Terms") govern your use of the Service.
These Terms apply to use of the Fireside WiFi guest network only. Our installation services, including guest WiFi partnerships with property owners, private off-grid internet installations, and security camera systems, are provided under separate written agreements and are not governed by these Terms.
By accessing the Fireside WiFi network through the captive portal login page, you agree to comply with and be bound by these Terms. Fireside WiFi reserves the right to modify these Terms at any time. Continued use of the Service constitutes acceptance of any updated Terms.
The Service is intended for users aged 18 and older. Users under 18 must have parental or guardian consent and supervision while using the Service. By connecting, you represent that you are at least 18 years of age or that you have obtained parental or guardian consent.
You agree to use the Service only for lawful purposes and in a manner consistent with these Terms. You agree NOT to use the Fireside WiFi network to:
Fireside WiFi reserves the right to immediately suspend or terminate your access to the Service without notice if we determine, in our sole discretion, that you have violated this Acceptable Use Policy.
You acknowledge that the Fireside WiFi network is a shared, public wireless network. You understand and agree that:
We strongly recommend that you do not transmit sensitive personal information, passwords, financial data, or other confidential information over the Fireside WiFi network without using appropriate encryption.
When you connect to the Fireside WiFi network, we may collect the following information:
We do not monitor, log, or record the content of your internet activity, including websites visited, searches performed, or files transmitted, except as may be required by law.
We may share collected data with law enforcement if required by law, subpoena, or court order. We will not sell your personal information to third parties.
Fireside WiFi may implement DNS-level content filtering to block access to categories of websites known to host illegal content, malware, or other harmful material. Content filtering is provided on a best-effort basis and is not guaranteed to block all inappropriate or illegal content. You remain solely responsible for the content you access through the network.
You acknowledge and agree that:
Access to the Service is sold as plans, purchased through the captive portal. Payments are processed by Stripe, Inc. Fireside WiFi does not receive or store your full card details. The price, duration, data allowance, and number of devices for each plan are shown before you pay and may vary by location.
One-time passes. A pass is a single charge for a fixed period of access. It does not renew. The period runs from the time of purchase whether or not you are connected.
Monthly plans (subscriptions). Where offered, a monthly plan renews automatically at the end of each billing period, and you authorize us to charge your payment method the then-current price for each renewal until you cancel. The length of the billing period is shown before you subscribe.
Cancelling. You may cancel a monthly plan at any time at firesidewifi.com/manage, from your account page while connected to the Service, or by emailing [email protected]. Cancellation takes effect at the end of the billing period you have already paid for: you will not be charged again, and your access continues until that period ends. To avoid a renewal charge, cancel before the renewal date shown on your account page. Leaving the location does not cancel a monthly plan.
Failed payments. If a renewal payment is not successful, we may retry it and may suspend your access until payment is made. If payment cannot be collected, the subscription may be cancelled.
Refunds. Charges are generally non-refundable. Refund requests are considered case by case, including where the Service was unavailable or severely degraded during a paid period. Contact us at [email protected].
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FIRESIDE WIFI, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO:
You acknowledge that Fireside WiFi acts solely as a conduit for internet access and does not control, monitor, or endorse any content accessed through the Service. Fireside WiFi is not responsible for any content created, transmitted, or displayed by users of the network.
You agree to indemnify, defend, and hold harmless Fireside WiFi, its owners, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.
Fireside WiFi does not authorize, encourage, or condone the infringement of any intellectual property rights through the use of our network. In accordance with the Digital Millennium Copyright Act (DMCA), Fireside WiFi will respond to valid notices of copyright infringement and may terminate access for repeat infringers.
To report copyright infringement, contact us at: [email protected]
The Service may provide access to third-party websites, applications, and services. Fireside WiFi does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to the terms and conditions of those third parties.
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration in Salt Lake City, Utah, in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Fireside WiFi regarding your use of the Service and supersede all prior or contemporaneous communications, proposals, and representations with respect to the Service.
If you have questions about these Terms of Service, please contact us at:
Fireside WiFi, LLC
[email protected]
By clicking "Accept" or connecting to the Fireside WiFi network, you confirm that you have read, understood, and agree to these Terms of Service.